Frequently Asked Questions
Everything you need to know about shopping with TEMO
How long does shipping take for my fashion items?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your outfit sooner.
What is your return policy for clothing?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
TEMO accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.