Returns & Exchanges
At TEMO, we want you to love your style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in its original, unworn condition with all tags still attached.
Return Process
- 1.Initiate Your Request
Log into your TEMO account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized shipping location or schedule a carrier pickup.
- 4.Receive Your Refund
Once our warehouse team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.